Frequently Asked Questions
- What types of items do you accept?
We accept women's and men's clothing and shoes as well as purses and jewelry. Click here for more information on our specifications.
- What's the difference between a consignment store and a thrift store?
A consignment store accepts specific items from individuals, sells them for them and then splits the money with the consignors. A thrift shop is strictly donation based and all proceeds go to a charitable cause.
- Do I need an appointment to consign with you?
You need an appointment if you are a first time consignor OR if you'd like someone to sort through your items and return to you what we can't accept. If you'd like anything we can't accept donated you can drop off anytime. Click here to book your appointment.
- Do you return unsold items?
Due to a large number of consignors we do not return items that do not sell. Anything unsold after twelve weeks is automatically donated with the exception of sterling and gold jewelry and high-end designer items which remain in the store until they sell.
- How do I check my consignment account?
Call the store or stop in anytime during store hours to check your account balance. You can pick up a check Monday thru Friday or use it as store credit seven days a week.
- How do I shop if I'm not local?
Follow us on Instagram and Facebook for new products and call or DM to purchase! We offer shipping as well as in-store pickup.
- What forms of payment do you accept?
We take all credit cards, cash and Apple Pay
- Do you have parking?
We have our own parking lot. No need to deal with Mystic parking to shop!